New government recycling policy opens up waste service opportunities for brokers
Expanding into waste services can be a valuable opportunity for brokers, meeting an emerging customer need and delivering value beyond energy savings.
If you’re not already offering waste services to your customers, you may not be aware of how different commercial waste disposal is from domestic, and how changes to government policy can impact the demand for services.
In this post, we’re going to take a look at:
- What brokers (and businesses) need to know about waste disposal
- The impact of waste recycling policy changes (and the opportunity it presents)
- How we make it easier for Brokers to add waste services to portfolios
Business waste disposal
Not only do businesses generate larger volumes of waste than domestic households, but they also have to account for far more legislation. There is also more emphasis on recycling and waste reduction strategies, and businesses may face legal or financial incentives to manage waste responsibly.
- Commercial waste often requires specialised collections and pickups based on the business needs
- A duty of care certificate of waste transfer note (WTN) is required by businesses as proof that they dispose of their waste legally and responsibly
- Businesses producing hazardous waste are required to register with the Environment Agency
- It’s illegal to mix hazardous or POPs waste (waste with a high level of persistent organic pollutants) with either non-hazardous or another hazardous waste.
As well as generating massively different volumes of waste depending on the size and type of business they are, the type of waste that is produced can also vary substantially across industries.
For example, smaller, administrative or service-based businesses may only need to account for small amounts of general waste and mixed recycling. Whereas healthcare providers, early years educational settings, and manufacturing businesses are likely to have wider-ranging needs and quantities.
Sorting and storing business waste
Government guidelines advise that all businesses must store waste safely and securely:
- Using suitable containers that will stop waste escaping
- Labelling containers clearly with the type of waste they contain
- Using covers to stop waste blowing away
- Using waterproof covers if rain could cause contaminated run-off or prevent the waste from being reused
Different types of waste must also be stored separately, so that they do not contaminate each other, can be reused more easily, and that the waste transfer note can be completed correctly.
Waste classification
Depending on the business type (and sometimes location) that you work with, different types of waste may require the use of specific bags and container types – all of which we can provide additional information on.
- General/residual waste – any light, compactable rubbish that cannot be recycled (such as clingfilm, wrappers and wet wipes)
- Mixed recycling – paper, cereal boxes, cans, magazines/newspaper, plastic bottles/containers – all needs to be clean and dry without contamination
- Cardboard – any dry, loose, clean cardboard
- Food – any loose food waste, packaged food waste, leftovers, etc
- Glass – clean, empty glass bottles and jars (excluding heavy-duty glass such as windows or mirrors)
- Personal/washroom waste – feminine hygiene products, nappies
- Confidential waste – sensitive documents and information
- Contaminated waste (offensive/hazardous clinical waste) – anything contaminated with bodily fluids, or other blood-contaminated materials such as swabs and wound dressings, sharps or medicine.
Technical guidance on waste classifications and how to complete a waste transfer note is available on the gov.uk website.
Seize the opportunity created by recycling reforms
Pretty much every brick-and-mortar business out there creates waste – be that as a byproduct of operations, or simply the day-to-day consumption and discarding of residual waste items, food, packaging and personal hygiene products.
With so much legislation to adhere to, it’s no surprise that businesses often look to get advice from a specialist waste contractor, whether or not the waste they produce is hazardous. This need is becoming even more apparent as changes to the country’s recycling policy – and the knock-on impact – start to come into effect.
As we’ve already discussed, unlike domestic waste, it’s removal and correct disposal, isn’t something that businesses can take for granted – especially as waste service provisions that may previously have been managed by a local authority are starting to be withdrawn.
In Dudley, for example, it was estimated that 30 per cent of businesses would have to contract a new food waste service following the council’s decision to withdrawing their commercial waste collection service in response to waste recycling policy updates.
“Simpler Recycling” initiative
As part of the UK government’s commitment to moving towards a zero waste, circular economy, Simpler Recycling aims to:
“ensure there is more recycled material in the products we buy, and that high quality recycled material can be sourced domestically, enabling packaging circularity in the UK.”
These policy reforms mean businesses will have a legal duty to present waste separately for collection.
Waste Recycling in England
For most businesses in England this means that by 31st March 2025, the new default will be 4 containers for:
- residual (non-recyclable) waste
- food waste
- paper and card
- all other dry recyclable materials (plastic, metal and glass)
These may be various container types, including bags, bins or stackable boxes.
Micro-firms (businesses with fewer than 10 full-time equivalent employees) will have until 31 March 2027 to comply with the new requirements.
The waste services opportunity for Brokers
Council budgets are tight, and as recycling services are streamlined, expanded and improved across the UK, local authorities are reviewing their residual waste services to ensure they are providing best value for money in line with local need.
And this is where the main opportunity for brokers lies right now: with the policy change leaving many businesses responsible for sourcing their own waste management services from a licenced waste contractor for the first time.
Beyond energy brokering: add waste management services to your portfolio
Waste services are a great way to deliver additional value to customers you’re already brokering gas, power and water contracts for – not to mention a potential route for adding new customers to your portfolio, too!
Working with OnlineDIRECT allows you to offer a comprehensive waste management services to your customers whilst leaving the day-to-day management of their contracts to our team of experts.
We can take the hard work out of the initial contract set-up and ensure that the right services are in place so customers have a ready supply and collection of the required bags, bins and containers for their unique needs. And, if their requirements change, it’s hassle-free, quick and simple to make adjustments, too.
Interested in adding Waste Management Services to your brokerage portfolio? Learn more about where the biggest opportunities are and how we can help or get in touch to arrange a quote.